Question 1

Is there a contract or minimum term?

Accepted Answer

No. It is month-to-month and you can cancel at any time with no fees. We also offer a 30-day money-back guarantee, and an optional annual plan at £100/year (saving £20) if you prefer to pay upfront.

Question 2

What does the £10/month cover?

Accepted Answer

Your local UK landline number, calls forwarded to your mobile, call answering and WhatsApp Business setup, caller-detail capture, SMS and email summaries, and evening/weekend coverage. Calls you answer yourself are free.

Question 3

When is the 85p per-call charge applied?

Accepted Answer

Only when we answer a call on your behalf, i.e. when you miss the call. If you pick up, there is no per-call charge. The 85p covers the AI handling the call, capturing the details, and sending you the SMS/email summary.

Question 4

What is included in the 7-day free trial?

Accepted Answer

Everything in the plan. You can test missed-call answering on a real local UK number, with no charge during the 7 days. Cancel at any time during the trial at no cost.

Question 5

Are there any setup or hidden fees?

Accepted Answer

No setup fee, no porting fee, no per-message fee, no peak-rate surcharge. The £10/month base + 85p per answered missed call is the entire bill.

Question 6

How does this compare to a human answering service?

Accepted Answer

Human answering services usually charge per call or per minute on top of a monthly minimum, and the cost climbs fast once you're getting more than a handful of calls. Solofone charges 85p per answered call with a £10 floor and no monthly minimum beyond that, which works out cheaper for most one-person businesses, and it covers evenings and weekends too.

One plan. Everything included.

Questions about pricing

Done giving clients your personal number?