The Solofone blog
No listicles, no fluff. Articles about the real problems of running a trades or small business in the UK. For the product itself, see our smart answering.
We read the Reddit threads on getting a second phone for business, from r/sales to r/doctorsUK. Here's what they recommend, where it falls apart, and the UK answer the threads keep missing.
The honest answer to whether your UK business needs its own phone number, what the options cost, and how to get one on the phone you already have.
Yes. The UK's copper phone network (PSTN) is being switched off, with the deadline now locked at 31 January 2027. Here's what that means for your business.
What BT Digital Voice costs, when the changeover reaches your area, what changes on the day, and how to keep your landline number without any of the new kit.
BT One Phone means a second physical handset. Here's how Solofone gives small businesses a separate landline number and WhatsApp Business on the phone they already carry.
Most beauty therapists have a polished answerphone message. Most of their callers hang up before the beep. Here's why voicemail isn't the safety net you think it is.
Whether you work from home or rent a room, the phone number on your Google profile sends a signal to new clients. Here's what that signal says, and how to make it work for you.
Every guide covers HMRC, insurance, and kit. None of them mention phone setup. Here's why that gap matters, and what to fix before clients have your personal number forever.
Beauty treatments mean 45–90 minutes of total hand occupation. Your phone is completely unreachable, and most callers don't wait. Here's what actually happens to those missed calls.
The 'always on' pressure is different for beauty therapists. Your clients feel like friends, which makes it much harder to have proper working hours. Here's how to protect your evenings without losing their trust.
Buying a second phone to separate business and personal calls seems like the obvious fix. Here's why almost nobody actually sticks with it, and what works instead.
Most tradespeople use their mobile for everything. There's a real case for keeping it that way, and a real case against. Here's what the data actually shows about trust, callbacks, and the personal number problem.
Most tradespeople never know how many calls they miss in a week. Here's the maths on what it's actually costing, and why the problem is structural rather than a question of effort.